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Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently Asked Questions

  • Metal bracelets can be resized by removing or adding links to achieve a comfortable fit. We recommend having this adjustment performed by a professional jeweller or watchmaker to ensure proper fit and avoid damage to the bracelet.

  • JS Watches uses reliable automatic movements from the TMI NH-series, including the NH35, NH36, NH38, and related variants. These movements are valued for their durability, reliability, and serviceability, ensuring long-term performance and ease of maintenance.

  • All watches include a 12-month warranty covering manufacturing defects related to the movement. This warranty does not cover misuse, water damage, accidental damage, or unauthorised modification. Please handle your timepiece with care to maintain warranty coverage.

  • JS Watches offers curated designs rather than full bespoke builds. Limited customisation may be possible depending on component availability at the time of your enquiry. For custom requests, please contact us via email to discuss your requirements.

  • Each watch is assembled by hand using carefully selected components. Every timepiece undergoes quality inspection before dispatch to ensure it meets our standards.

  • JS Watches is an independent brand. We have no affiliation with, endorsement by, or association with Seiko or any other watch manufacturer. Brand names may be referenced only to describe component origin, such as movement specifications.

  • Our watches are suitable for everyday exposure such as splashes or rain. They are not intended for swimming, showering, or diving unless explicitly stated on the product page. Please refer to individual product specifications for detailed water resistance ratings.

  • All watches are made to order and not mass-produced. JS Watches does not hold large volumes of finished stock. Please allow an estimated 2–3 week assembly and preparation lead time before dispatch.

  • Returns and exchanges are accepted in accordance with our store policy. Custom or made-to-order items may have limitations. Please review our returns policy page for full details before placing your order.

  • Custom-assembled watches may not be serviced by original manufacturers. We recommend using independent watchmakers for servicing when required. The NH-series movements are widely supported by watchmakers globally.

  • For all enquiries, please contact us via email. We aim to respond to all messages within 1–2 business days.